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** DAQ HELP DESK - INSTRUCTIONS **

Category: Knowledgebase

To assist our customers in maximizing the performance of their StarWatch systems and sub-components, DAQ provides a “Help Desk” interface that includes a searchable knowledge base and a ti...

2,439
How do I access downloads on the DAQ website?

Category: Knowledgebase

To assist our customers in maximizing the performance of their systems and sub-components, DAQ maintains an on-line database of downloadable files, including software updates, user manuals, and produc...

642
RADC network controller - overview

Category: Knowledgebase

The DAQ multi-function RADC (Remote Area Data Collector) acts as a network controller for the StarWatch™ suite of security products, offering a versatile communications interface for door contro...

1,567
StarGate III network controller - overview

Category: Knowledgebase

The DAQ multi-function StarGate III acts as a network controller for the StarWatch™ suite of security products, offering a versatile communications interface for door controllers, alarm panels, ...

1,289
How to Configure StarWatch SMS for LDAP Authentication

Category: Knowledgebase

The StarWatch SMS suite allows for the use of LDAP communication to store and extract objects such as usernames and passwords in/from Active Directory. This object data can then be shared throughout t...

182
How to Discover an EntroStar using its Mac Address

Category: Knowledgebase

The attached file presents options for discovering an EntroStar panel if you are unsuccessful using the tools within the Site Planner application. A good way to find a panel in Wireshark is to set up ...

577
How to generate an issued credentials report

Category: Knowledgebase

The attached .pdf is a short guide on how to create reports within StarWatch SMS detailing the credentials/cards that have been issued during a specific time period. This can be accomplished using the...

332
How to use VLC in StarWatch SMS

Category: Knowledgebase

The attached file is a short description of improvements made to the VLC Editor to simplify initial configuration and the selection of media files. In release version 5.3.461, the VLC configurati...

365
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